Refund policy

Draft placeholder — not approved legal text. The final wording is being prepared and will replace this page. Nothing here is a term you are agreeing to.

The final version will cover

  • refunds are decided by the organiser (their refund policy is shown on each event)
  • what happens when an event is cancelled or moved
  • booking and platform fees on refunds
  • how long a refund takes to arrive

Questions meanwhile: support@mootickets.com. For anything about an event, contact its organiser.

Refund policy (draft) · MOO Tickets